FAQ

How long does it take to arrive?

We use special machinery to make each and every single card. We have to check for quality to ensure a perfect card every single time. At the same time, we have a civil responsibility to keep our staff safe by taking every precautionary measure we can regarding Covid-19.  Due to that, processing is taking longer than usual. Here are our standard estimates:

ATTN: We've had a huge surge in orders recently, thanks to all of your support, so we are backed up on production. We are estimating ALL orders to ship out within 2-5 days of your order date! 

Processing: 1-2 Days | Shipping: 1-3 Days | Total: 2-5 Days

The cards ship from Orlando, Florida and will arrive with first class mail with tracking! 

 

What currency are Immortal Cards prices in?

All prices on our store are in USD since we are based out of the US.

 

How are the cards sent?

Your cards will be sent through USPS First Class Mail in special bubble mailers to keep the product safe. You should be receiving it 1-3 business days after the label has been created and the product has been picked up by the postal service!

 

What if I am not happy with my card?

If you are unhappy with the final products you receive for whatever reason. You can send it back to us for a full refund! Our return policy lasts 30 days. Your satisfaction guaranteed or your money back!

 

What material is the card made of?

Stainless Steel!

The cards are sometimes gold plated, silver plated, or plated with black coloring depending on the design that you're purchasing. 

The card CAN bend if you apply enough force, although we recommend that you do not try this. You do not need to be gentle with the card, it can take a beating and still look great. 

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