Shipping

We use special machinery to make each and every single card. We have to check for quality to ensure a perfect card every single time. At the same time, we have a civil responsibility to keep our staff safe by taking every precautionary measure we can regarding Covid-19.  Here are our standard estimates:

 

ATTN: We've had a huge surge in orders recently, thanks to all of your support, so we are backed up on production. We are estimating ALL orders to ship out within 2-5 days of your order date! 

Processing: 1-2 Day | Shipping: 2-3 Days | Total: 2-5 Days

The cards ship from New York, Astoria and will arrive with first class mail with tracking! 

More Info:

International Customers (outside of the USA) are responsible for paying customs duties/taxes/VAT to their individual governments when the product arrives at their destination country. 

Next-Day Delivery 

  • We do not have this option available because we have to hand make every single product. Time constraints simply do not allow for next day delivery.

Tracking: 

  • We update tracking information as soon as the label for the order is printed. 
  • We send a tracking confirmation email for your convenience as soon as the tracking has been updated. 
  • If your tracking shows that "shipping label is created" but you don't see any updates, please allow 1-2 days for an update. 

Lost Package? 

  • If your product hasn’t arrived within the estimated time please contact us so we can help resolve the matter! Email us at info@titancards.com
  • If your product shows that it has been delivered, but you haven’t received your package, please contact us immediately! We will help out in every way that we can. Email us at info@titancards.com

More Information: 

  • For International Orders please allow some extra time since orders frequently get held up in Customs. This is no fault of ours or the shipping company. This is up to each individual country's government. 
  • We DO NOT offer refunds for any reason while products are IN TRANSIT. We will of course always work with you once you receive the products or before we ship them!
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